Help Center
Brio LiveChat Help Center
Installation guides and fixes for common problems, written for business owners rather than developers.
Quick start
From a new account to your first live chat in about ten minutes.
Install on any website
Paste one script tag on Wix, Squarespace, Webflow or a custom site.
WordPress
Install the plugin, connect your site key and pick which pages show chat.
Shopify
Add one small snippet to your theme. No app install needed.
WHMCS
Upload the addon module and show chat in your client area.
Troubleshooting
Fixes for a missing widget, missing visitors and silent alerts.
Prefer to talk to a person?
We can walk you through the installation on a short call.