Brio LiveChat

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Cookie Policy

Last updated October 4, 2026.

On your website (the widget)

  • brio_vid: recognizes a returning visitor, kept for 12 months
  • brio_chat: keeps an open chat across page loads, removed when the browser closes

You can turn on Wait for consent in widget settings so nothing is stored until a visitor accepts your cookie banner.

On briolivechat.com

  • A session cookie for signed-in users
  • Cookies set by WordPress and our payment plugins when you check out

We do not use third-party advertising cookies.

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